Realtor Outlook by

Kay Wilson-Bolton


January 7, 2001


For 52 weeks, this column has dealt with the value of dealing with real estate agents who choose to subscribe to the Code of Ethics—called REALTORS®.

Not one of us who subscribes to those ethics would ever promise a trouble-free, perfect sale or purchase.  What we do promise is that we are willing to be held accountable for our behavior in that endeavor.

The benefit to the public is that our willingness to be held accountable provides the forum for a grievance to be heard.  That forum is a review board of our peers who know the ropes, the rules and believe in enforcing them.

If you work with a licensed agent who is not a REALTOR, your only remedy is with the courts, the Department of Real Estate or the District Attorney.

We cannot police those who don’t belong to us, as we have no jurisdiction over them. They know that, and you need to know that before you choose your real estate professional

If you have ever had a good experience with a REALTOR®, which means you had fair and honest service, stick with them. Tell someone else about them so they can prosper.

If you see a sign or an ad that interests you, call your own REALTOR® to research it. Let your REALTOR® call on the ads that interest you so that you are not confused into thinking you have to deal with the one who answers the phone.

All we have to offer is our time and our experience. We want you to use us

Real estate practitioners are not the same. None of us is perfect; most of us want to be. You won’t know about those who don’t until it is too late.

For those of us who do care, you will get good service in the end for we will make a problem right.

For those who don’t care, you have few places to look to correct bad or unethical behavior.

Our recommendation is that you choose  a REALTOR® who has membership in the local association and has pledged to uphold the Code of Ethics.

You can verify their status by calling the Ventura County Coastal Association of  REALTORS® at 981.2100; ask for Randy McCaslin, Kristine Castillo or Barbara Amick.  The REALTOR® commitment is that we will defend the Code of Ethics.

In the end, honor is all that any of us has to defend. To think about it, honor does not have to be defended at all for it speaks for itself.

Bottom line–there is a difference between one who has a license and one who is a REALTOR®.

Elaine Pettersen is our new president for 2001 and she will deliver the next column. She is very savvy and highly honorable. She has years of experience and intolerant of the bad behavior among us. She will take all of us to the next level of everything.


Kay Wilson-Bolton served as president of the Ventura County Coastal Association of REALTORS® for 2000. For more information contact Randy McCaslin, Association Executive, at 805.981-2100.  The website is

About Kay Wilson-Boltonhttp://www.kaywilsonbolton.netWith a full-time career in real estate, I can add to your bank of knowledge, not only in real estate but in many areas of life that deal with people and relationships and choices. My real estate career has taught me many lessons about planning ahead and looking forward. I believe in helping along the way so that they can be the best they can be in any situation. I serve as a Fire Department Chaplain and Coordinator for the Many Meals Project which serves homeless and hungry families in my community. The event is far more than many meals. As a result of my work with the homeless population in my community, I received the Good Neighbor Award 2017 from the National Association of Realtors and named as a Champion of Homes in 2015 by the California Association of Realtors. I make pastoral visits to the inmates in the County Jail System and offer them what God says about "all things being new" and His remarkable plan for our lives. I have served my community as Mayor and in many volunteer capacities. I serve others by serving God first. My husband is involved in prison ministry and is a graphic artist. We live a simple life in Santa Paula with an office cat named Scout, three rescued poodles and a cat named Tony Diane at home.

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