By Kay Wilson-Bolton

March 1, 2001

Buying a home can be an exciting and wonderful experience for the whole family. It can

also be a very stressful one.  There aren’t many people who can work through the process without the help of a professional.

Real estate activity requires the efforts of many people:  lenders, termite companies,

escrow and title companies, home inspectors, home protection plans, repair people,

utility companies, appraisers, homeowners associations, park managers, and many more.

In the real estate industry there are two types of real estate people who can help you.

One type is a person who is licensed by the Department of the Real Estate.

The other type is a real estate agent who is not only licensed but is also a member of the

Association of REALTORS® where they received specialized training, have access to

legal advice and agree to abide by a Code of Ethics.

The Code of Ethics makes very important statements about how REALTORS® will treat

clients and respond to problems.

Another important part of working with a REALTOR® is that if a buyer or a seller has a

problem, they can complain to the Association where the REALTOR® can be disciplined

and held accountable for their actions by their peers.

If you have a complaint against an agent who is not a REALTOR®, you have to hire an

attorney or file the complaint with the State of California’s Department of Real Estate or

the District Attorney’s office.

Be sure to ask the agent you meet if he or she is a member of the Ventura County Coastal Association of REALTORS®.  Dealing with a REALTOR® is your best insurance if something goes wrong. When choosing someone to help you buy or sell your home, use a REALTOR® first. There really is a difference.


Kay Wilson-Bolton has been in full-time real estate since 1976 and brings a local perspective to regional issues.



About Kay Wilson-Boltonhttp://www.kaywilsonbolton.netWith a full-time career in real estate, I can add to your bank of knowledge, not only in real estate but in many areas of life that deal with people and relationships and choices. My real estate career has taught me many lessons about planning ahead and looking forward. I believe in helping along the way so that they can be the best they can be in any situation. I serve as a Fire Department Chaplain and Coordinator for the Many Meals Project which serves homeless and hungry families in my community. The event is far more than many meals. As a result of my work with the homeless population in my community, I received the Good Neighbor Award 2017 from the National Association of Realtors and named as a Champion of Homes in 2015 by the California Association of Realtors. I make pastoral visits to the inmates in the County Jail System and offer them what God says about "all things being new" and His remarkable plan for our lives. I have served my community as Mayor and in many volunteer capacities. I serve others by serving God first. My husband is involved in prison ministry and is a graphic artist. We live a simple life in Santa Paula with an office cat named Scout, three rescued poodles and a cat named Tony Diane at home.

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